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Fujitsu

United States

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At Fujitsu, our prime goal is to enable your company’s success. Our team mobilizes the support you need to make your business objectives a reality. Whether you’re talking products, solutions, or services, the Fujitsu team delivers the “right combination” that helps IT and the business all day, every day.

 

Why Fujitsu?

Salesforce.com and Fujitsu are partnering to deliver the world's fastest growing cloud computing applications. Our SaaS Practice has the following qualifications:

  • Nine years experience as a strategic salesforce.com Platinum Cloud Alliance Partner, with more licenses implemented than any other partner
  • Retail and Insurance solutions that incorporate Cloud, Social Enterprise, Mobility, Predictive Analysis and Business Process Management
  • Certified Sales and Service Cloud, Developers and Consultants
  • Established leader in SaaS consulting and systems integration, with a focus on business value and time-to-market — even salesforce.com is a Fujitsu client!
  • Global footprint, with salesforce.com expertise in the US, Canada, UK. Japan, China, India, Singapore, Malaysia, Thailand, Vietnam and Indonesia
  • Proven iterative and incremental methodology

Fujitsu Solutions for Salesforce.com

Fujitsu solutions for the deployment of salesforce.com software on the cloud computing platform include Sales, Marketing, Service, Partners, Mobile, Content, Ideas and AppExchange applications. We use salesforce.com solutions internally for sales force automation (SFA) and for our own call center operations. Our Call Center/Customer Service application provides improved customer services for increasing repeat business, higher efficiency for lowering personnel costs in the call center and increased sales by utilizing customer service representatives for easy cross-selling / up-selling.

RETAIL – Strategic partner with salesforce.com focusing on bringing cloud computing to the retail global market.

  • Fujitsu is one of the world’s premier suppliers of software and POS hardware to the retail market
  • Social Clienteling – Co-marketing with salesforce.com the retail markets first Social Clienteling tool for retail stores
  • Incorporates Cloud, Social and Mobility (uses tablets for all store employees)

Transforming Retail with Social Clienteling Brochure (PDF 1,172 KB)

INSURANCE (Property & Casualty) – Strategic partner with salesforce.com

Complete, end-to-end cloud-based solution for the P&C market

  • Users include Sales (employees), Brokers, Agents, Field Adjusters and Management
  • Incorporates Cloud, Social and Mobility (uses tablets for field adjusters)
  • Includes:
    - Business Process Management (BPM) & Visualization for all users
    - Predictive Analysis tool for Fraud Detection

Transforming the Insurance Enterprise with Cloud Computing Brochure (PDF 898 KB)


ORDER MANAGEMENT – Extend the Salesforce Platform™ with Order Management in the cloud

Fujitsu provides the end-to-end solution for your Order management to CRM integration and is a reseller and certified implementer of glovia OM in North America.  Services include: subscription-based license for glovia OM;  Implementation, Integration and Support services;  and Training.  We provide glovia OM as a 100% Force.com native application on the Salesforce platform.

glovia OM Fact Sheet (PDF 1,324 KB)

glovia OM Inventory Overview Fact Sheet (PDF 351 KB)

glovia OM Purchase Order Overview Fact Sheet (PDF 339 KB)

glovia OM Sales Order Management Overview Fact Sheet (PDF 342 KB)

NON-PROFIT

SaaS Service Offerings

End to end business solutions. Click on each arrow for detail.

SaaS Consulting - click for more information System Integration & Configuration - click for more information
Managed Services - click for more information Deployment & Quality Services - click for more information

  SaaS
Services

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SaaS Consulting

  • SaaS Readiness Workshop
  • Functional Assessments
  • POC Engagements
  • Salesforce.com Configuration Reviews
  • Application Modernization
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System Integration & Configuration

  • Salesforce Automation
  • Marketing
  • Salesforce.com Service & Support
  • Express Implementations
  • Integration Solutions
  • Data Migration / Integration
  • Informatica On-Demand
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Managed Services

  • Extended Support
  • Administration Support
  • Enhanced Help Desk Support
  • Informatica On-Demand
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Deployment & Quality Services

  • Salesforce.com Application Training
  • Post Deployment Support
  • Quality Assurance Testing
  • Data Quality Assessment

Brochures and Fact Sheets

Case Studies

 

Calendar of Events

Apps & Tools


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