Global Alliances
United States
- Home > Global Alliances
Overview
At Fujitsu, our prime goal is to enable your company’s success. Our team mobilizes the support you need to make your business objectives a reality. Whether you’re talking products, solutions, or services, the Fujitsu team delivers the “right combination” that helps IT and the business all day, every day.
Why Fujitsu?
Salesforce.com and Fujitsu are partnering to deliver the world's fastest growing cloud computing applications. Our SaaS Practice has the following qualifications:
- Nine years experience as a strategic salesforce.com Platinum Cloud Alliance Partner, with more licenses implemented than any other partner
- Retail and Insurance solutions that incorporate Cloud, Social Enterprise, Mobility, Predicive Analysis and Business Process Management
- Certified Sales and Service Cloud, Developers and Consultants
- Established leader in SaaS consulting and systems integration, with a focus on business value and time-to-market — even salesforce.com is a Fujitsu client!
- Global footprint, with salesforce.com expertise in the US, Canada, UK. Japan, China, India, Singapore, Malaysia, Thailand, Vietnam and Indonesia
- Proven iterative and incremental methodology
Fujitsu Solutions for Salesforce.com
Fujitsu solutions for the deployment of salesforce.com software on the cloud computing platform include Sales, Marketing, Service, Partners, Mobile, Content, Ideas and AppExchange applications. We use salesforce.com solutions internally for sales force automation (SFA) and for our own call center operations. Our Call Center/Customer Service application provides improved customer services for increasing repeat business, higher efficiency for lowering personnel costs in the call center and increased sales by utilizing customer service representatives for easy cross-selling / up-selling.
RETAIL – Strategic partner with salesforce.com focusing on bringing cloud computing to the retail global market.
- Fujitsu is one of the world’s premier suppliers of software and POS hardware to the retail market
- Social Clienteling – Co-marketing with salesforce.com the retail markets first Social Clienteling tool for retail stores
- Incorporates Cloud, Social and Mobility (uses tablets for all store employees)
Transforming Retail with Social Clienteling Brochure (PDF 1,172 KB)
INSURANCE (Property & Casualty) - Strategic partner with salesforce.com
Complete, end-to-end cloud-based solution for the P&C market
- Users include Sales (employees), Brokers, Agents, Field Adjusters and Management
- Incorporates Cloud, Social and Mobility (uses tablets for field adjusters)
- Includes:
- Business Process Management (BPM) & Visualization for all users
- Predictive Analysis tool for Fraud Detection
Transforming the Insurance Enterprise with Cloud Computing Brochure (PDF 898 KB)
NON-PROFIT
- Providing solutions, implementation and integration for Non-Profit organizations
SaaS Service Offerings
End to end business solutions. Click on each arrow for detail.
SaaS
Services
close
SaaS Consulting
- SaaS Readiness Workshop
- Functional Assessments
- POC Engagements
- Salesforce.com Configuration Reviews
- Application Modernization
close
System Integration & Configuration
- Salesforce Automation
- Marketing
- Salesforce.com Service & Support
- Express Implementations
- Integration Solutions
- Data Migration / Integration
- Informatica On-Demand
close
Managed Services
- Extended Support
- Administration Support
- Enhanced Help Desk Support
- Informatica On-Demand
close
Deployment & Quality Services
- Salesforce.com Application Training
- Post Deployment Support
- Quality Assurance Testing
- Data Quality Assessment
Brochures and Fact Sheets
- Driving Customer Engagement and Loyalty with Social Clienteling (PDF 2.2 MB)
- Boosting Loyalty and Customer Engagement in the Cloud (PDF 320 KB)
- Transforming Retail with Social Clienteling (PDF 1,172 KB)
- Using the Cloud to Drive Revenue in Retail (PDF 598 KB)
- Improving Property and Casualty Processes with Cloud Computing (PDF 960 KB)
- Transforming the Insurance Enterprise with Cloud Computing (PDF 898 KB)
- Driving Revenue and Competitive Advantage with the Cloud (PDF 1,026 KB)
- Salesforce.com Extended Support - Enterprise Business Services (PDF 420 KB)
- Software-as-a-Service (SaaS) - Expertise & Execution (PDF 495 KB)
- Software-as-a-Service (SaaS) - Trust our SaaS Expertise & Experience (PDF 545 KB)
- Application Modernization - Enterprise Business Services/salesforce.com (PDF 440 KB)
To speak to a Fujitsu application modernization specialist click here: http://solutions.us.fujitsu.com/salesforce.com
Case Studies
- Fujitsu @ Work: Wealth Management (PDF 637 KB)
CHALLENGE : Too much sales and sales management time was being spent on internal administration and not enough time on client activities. Also, sales people had difficulty understanding client holdings because of this situation, thus had trouble assessing their clients' value to the organization.
Press Releases
Calendar of Events
- Gold sponsor at Dreamforce 2013 – Nov 18-21
- On Demand Webinar: Insurance Claims in the Cloud
- On Demand Webinar: Engaging Shoppers and Building Loyalty with Social Clienteling
- Podcast: Sam Mukherjee, senior director, Fujitsu America, talks with Chain Store Age editor Marianne Wilson about why a social strategy is so important for retailers, offers tips for getting started and guidelines on how a retailer can differentiate themselves using a social platform.
Apps & Tools
 |
|
